Customer Testimonials

Swati Arora

Manager- Country Management HRD
- AT&T Group

" Hi Sathya and Anoop,

A big thank you for arranging the doctor’s session on Covid-19. I know it was not easy to arrange this session in such a difficult time. Really want to appreciate the follow-through to get this arranged through an experienced doctor. The session had a tremendous response from employees and was just apt for this time.

Please stay safe and take care! "

Rajesh Raichura

Area Sales Manager - Gujarat
- SBI General Insurance Company Limited

" Dear Team,
Greetings from SBI general!
We are working for more than 5 years with you, in this financial year I got a chance to work with you for Gujarat state and my overall experience has been very good. Also, I want to appreciate your team members Mr Harsh and Mrs Dipali who are always very prompt to give solutions to any query and are problem solvers. All the best for the New Year and hoping in the next year we will get a more improved version. "

Anurag Mundhra

Max Skill - Manager

" Hi Anoop,
I shall like to put this to your notice that your team member Mr. Puneet Tandon, I was interacting with him for quite some time now through emails and calls regarding my reimbursement claims for my wife illness. His promptness in solving the queries, reverting on emails and calls is worth appreciating. I have been calling him on late evenings and many a time during odd hours and he has always responded to my calls. Once I distinctly remember I called when he was on leave and he responded to my call as I had a certain emergency, Puneet walked that extra mile and got it resolved by talking to his colleague which touched me personally. The way many times I sought an explanation for a certain deduction, he was always cool calm and explained to me each and everything in detail. Around 15 days back my wife was hospitalized and I did avail the cashless benefit and there Puneet was just so prompt to give the approval and also a smooth discharge. I really appreciate you in terms of selecting your team members grooming them, coaching them and ensuring that your team keeps their customer's interest first than theirs. Today if my wife treatment is going smooth with no financial hindrances it is because of Paramount and for me, the face of Paramount is Mr. Puneet Tandon. Thanks a ton, Puneet for all the help and support you have given to me. I really applaud your work, commitment and dedication towards your work. Keep it up Puneet, hats off to you for everything you have done for me and my family. "

Preetha Krishnamoorthy

Technical Lead
- MSSQL DBA Project Services

" Hi Team,
Anmol is a very helpful person, he helped me and sorted out many issues where I was struggling a lot, because of him I am happy to say my insurer is Reliance insurance. Because of him, I am feeling peaceful and hassle-free in getting my claims. He is a star and Reliance insurance/ Paramount should feel good to have a person like him. Anmol, thanks a ton for all your help and you are life saver now. "

Pawan Kumar Sharma

Exicom Tele-Systems Limited

" Dear Vinod,
The medical claim has settled. I am writing to thank you for the swift and efficient way the claim was settled. You are the best at your job and were very supportive throughout the process.
Thank you. "

S. Venkatasubramanian

FSS – Systems & Support

" Dear Mr. Mohammad & Paramount TPA team,
I would like to extend my heartfelt thanks to Mr. Mohammad for the great support, you had rendered to me on my Mother’s cashless hospitalization proceedings.
You were very helpful, patient, accommodative in resolving all the documental needs and helped through timely interaction and ultimately ensured that the cashless claim was approved without any big hindrances on 7th Jan.
I have been trying to write to you / your organization to express my positive feedback in this regard, but could not do it immediately as I have been unwell for the last 3-4 days. Just that I am better today and found some quick time, writing to you now.
I admire and appreciate your commitment, follow up on this entire process. Once again, Thank you very much Mr. Mohammad or the all the support you rendered. "

Raman Sethi

Director – Tax, India
- DXC Technology

" Dear Mr. Varshneya,
I would like to thank you from the core of my heart for your all-out and untiring support extended during hospitalization of my mother, Mrs. Sudha Sethi from January 27, 2020, to February 2, 2020, at Max Hospital- Saket, Delhi.
Right from the day when she was admitted till discharged, you were in constant touch with me at regular intervals and provided all requisite comfort be it pertaining to insurance claim approvals, room upgrade, advise on certain critical checks and findings, morale support and quick settlement of insurance claim at the time of discharge on Sunday i.e. February 2, 2020.
I really admire your helping traits as you were not even shying away to discuss and provide all-out support at odd timings and even on Sunday (February 2, 2020) as well.
You are really a very kind and noble person with helping attitude and I pray to almighty to bless you and your family always with your cherished desires all times to come!
Tons of thanks again! "

Mohit Khullar

Head-Commercial & Corporate
- SMEC (Member of the Surbana Jurong Group)

" Dear Team,
You are doing a fantastic job with the Healthline Magazine and it has benefitted our staff to a larger extent, The tips and advice given are really meaningful and of worth. "

Shyamala Borkar

Head – Client Services Group, India
Information Technology & Operations
- Standard Chartered Bank

" Hi Rishabh,
A special thanks to you for the excellent and proactive support in managing this cashless transaction successfully. Well done Rishabh!!!!!
I would like to place on record this appreciation for you for the immense services provided to me. It was Simply first class. I am grateful to you and Paramount Health Services.
I am impressed with stupendous and fantabulous turnaround time in managing expectation of USSH and myself. Your services were superb in handling this case. I did not face any problem in getting this cashless transaction done for the hospitalisation with USSH thru your superb support and co-operation. You have managed it very seamlessly.
You have proven yourself as a “STAR PERFORMER”. You are the valuable asset for your organisation and such timely services from you will take your organisation to the next level.
I wish you a good luck and all the best for your future assignment in your organisation. "

Sushma Bhalkikar

Head – HR (CSW) - GMR Varalakshmi Foundation

" Dear Team
Greetings from GMR Varalakshmi Foundation! I have been meaning to write to you for quite some time. I receive the Daily Health Tips from Paramount, which I find quite useful. I really appreciate the efforts of Paramount team in putting together these things on a daily basis. The way it is presented along with pictures, texts etc, is quite attractive. And Monthly Magazine, I actually wait at the end of every month to receive it. It is quite wholesome with all required elements in it. There are titbits on workout, taking good care of our health, self-improvement, myth busters etc. I forward it to all our team as well so that they could benefit from this. Once again want to reiterate that you are doing a Fantastic Job! Keep going.
Happy and Healthy week ahead to you all! "

Pravinkumar Padwalkar

Royal Sundaram Life Line Policy Holder

" I would like to express my sincere thanks to "RSGI Paramount Team". The prompt response for the approval and sanctioning of the claim for my Cataract operation on 20/06/2018, was "incredible". Paramount seems to be a perfect choice as TPA by Royal Sundaram. "

Sunil Bhagchandani

Manager - Aon Global Insurance Brokers Pvt Ltd.

" First of all, we would like to put on record the wonderful job done by you and your team handling HUL portfolio. The claim settlement TAT's have shown a welcome improvement in 2013 over 2012. We heartily appreciate your efforts and congratulate the entire team. We expect you to keep up the great work and raise the service standards to higher levels in 2014. Secondly, we also appreciate the new initiative of sending auto e-mailers providing status of the claims, especially in case of Cashless claims. This is really helpful and adds to customer satisfaction. "

Behram N. Rabadi

Deputy General Manager - SGodrej & Boyce Mfg. Co. Ltd.

" I would like to put on record the wonderful service / response given by the Paramount team especially Mr. Ranjit Patil, during all my interactions with them during the claims for my Dad’s hospitalization due to failing health and his demise. His temperament, ownership of job and customer services are some of the attributes which are truly commendable. "

Viral Thakkar

Director IT - Kellogg India Private Limited.

" I have received the reimbursement amount in my bank account. I am pleasantly surprised to see it come through so fast. Very impressed and pleased with the customer service provided by you. "

Manishdeo N. Patil

Syntel International Private Limited.

" There are no other words to say except Thank you very much for providing me the hospitalization bills incurred for my father’s Angioplasty surgery. Slowly, He is recovering from it. Definitely I will refer about your Health policies to my colleagues. I would like to appreciate Paramount team, especially Mr. Prathamesh Manjrekar, CRM Dept, Paramount TPA. for his kind prompt coordination & guidance regarding cashless claim. My father was admitted in Ruby Hall Hospital Pune for Angioplasty and during this period whatever query and issues I raised to Prathamesh, he has given me proper solution. He has very good knowledge also. Thanks to Syntel Risk Managment Team for having such good policies for employees’ parents. Thanks to Paramount TPA for their prompt service. Ones again, Thanks Paramount team for your kind & polite support and help. "

Dhanaji Anaji Jhadhav

Senior Manager - State Bank of India

" This makes me to place on record the excellent customer service experienced by me during my two visits to your office on 9th and 15th Dec 2016. As soon as I stepped into your office, I was promptly and cordially received by the staff ladies at reception counter. They were seen attending to everybody willingly. I may further add that Miss Mayura, the concerned person attending to settlement of my bills approached me immediately and guided properly to resolve the query. This has helped me to place the claim for settlement in proper manner. Sir, since I worked as Senior Manager in State Bank of India, it is my utmost duty to report the good work done in your Organisation, hence this letter. Thanking you and all the best for your future growth. "

Ms. Zara Basrai

Group Company Secretary - ABP

" Congratulations to the Paramount family for completing 20 years in the business.On this occatsion, we wish you and your team many more years of prompt and successful servicing. We appreciate the excellent and consistent service that the Paramount team has been providing to ABP Pvt.Ltd. for over a decade now. We are happy to be associated with you and look forward to a long term business association. Keep up the good work and sustain your service standard. "

Poonam Gidwani

Raopura CBO 2, National Insurance Co. Ltd.

" Paramount TPA Baroda is giving us excellent and outstanding services. The revert time for any query posed by us is very minimum. The behavior with customers and others is also very courteous and polite. Claims are also settled promptly and the cashless service is also very hassle-free and timely. In all it is an outstanding performance. "

Todays Health Tip