Dear All,
I would like to appreciate each and every one who helped me to resolve this Claim from my side.
Especially Vikash, Sunil and Kaleem, thanks a lot for your timely manner updates on this towards closure. Much appreciate your efforts. Thank you again.

Dear Manish and the entire team,
Today I resumed at the office and the first thing I want to do is to write a mail to you and your entire team conveying my gratitude and appreciation for “THE BEST” Service I received from you.
Thank you for the quick turnaround and transparent service at each process step i.e., from estimation/claim approval, buffer approval and the best part is bill settlement. Please treat this mail as “Customer Delight” feedback for your services. Keep it up and all the best.

Dear Ashley,
I would like to thank you for the excellent and prompt service provided by you from 10th to 13 th March 2022.
I appreciate the way you communicated and fulfilled the commitment of providing the approval in 10-15 minutes after understanding my problem, while in other companies executives have asked to wait for 2 hours for approval. I also value the way you called back and confirmed whether I received the approval mail or not. You were very courteous, helpful and friendly.

Dear Mr. Joshi,
Really appreciate your prompt response to all the concerns that we have as a customer/ client and getting them resolved immediately. I also would like to applaud you for having reviewed the partial claim of Rs. 3872 and settling it. Overall, I would like to comment that due to your kind intervention, the process for the reimbursement claim went smoothly.

Dear Benny,
Thank you for your support in the case of Indrasish Banerjee (RSM B2C) – mother’s demise case. Even on Sunday morning - your instant attention and assistance in this matter helped him to complete the formalities and continue with the funeral process.

Dear Manish,
We would like to thank you for the excellent support provided to us for granting cashless approval along with a buffer to our employee. Though it were non-working hours the process was very smooth. We also appreciate the way you communicated and fulfilled the commitment of providing the approval in time. This helped to get discharged in time from the hospital without any hassles.

Dear Team Paramount,
We are pleased to inform you that once again Paramount TPA along with ICICI Lombard has been chosen to serve the Group Health Insurance policy of HFCL. We sincerely appreciate your customer service, how you guys are always available to handle challenging situations, and the excellent work you have demonstrated on every step, especially in our hour of need. Sumit has played a pivotal role with his continuous unmatched support.

Dear Deshraj/Ritam,
Thank you guys for all the support and effort provided yesterday that was required for approvals during my hard time there at the hospital. Sometimes, it feels very great when guys like you work in the backend which makes lots of hard processes look very simple and easy.

Dear Rohit,
I just wanted to drop in a quick line to thank you for your stellar efforts over the last weekend. I was in distress, to say the least when my mother-in-law suffered a Grade 4 subarachnoid brain hemorrhage on Friday night. I was able to get through to contact numbers for Paramount very late at night and I think I would have called you at 3 AM.